Welcome to the CCW UK Executive Exchange – the invite-only meeting place for senior CX, digital service and contact centre leaders. Join us from 3–5 March 2026 CCW UK Executive Exchange 2025 Agenda Started in 1999 as Call Center Week, in 2018 we are excited to introduce our new look as Customer Contact Week. From the first
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The CCW UK Executive Exchange took place from 3–5 November 2025 at The InterContinental Park Lane, bringing together 60 of the UK's most senior CX, At an airport, there are countless touchpoints that each individual passenger goes through, from parking to check-in to security to Doug Casterton, Head of Operational Excellence at Getyourguide shares insights on the benefits of attending the CCW UK
Kimberly Warrick, the Director of Client Services at NJ Shares, has attended 12 CCW events. She talks about why she keeps CCW UK Executive Exchange - Kevin Murphy, NatWest Rooster Money | Testimonial Want to ace your supervisor job interview? Here are the top interview questions & best answers to help you crack your next job
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Can you spot the gun?👀 #concealedcarry Our Sales Director Simon gives an overview about the IQPC Exchange business. We explain how the model works, why it's a CCW UK Executive Exchange - Matt Rumins, Intradiem | Testimonial
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Barry John Leahy, Enterprise Account Executive, Nextiva TaskUs is coming to the CCW Executive Exchange!
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Isobel Crosse, Head of Financial Care at Santander shares insights on the benefits of attending the CCW UK Executive Exchange What is an Exchange?
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The CCW UK Executive Exchange provides an exclusive, invitation-only environment where senior customer management leaders come together to tackle the biggest Paul Cuglietta, Head of Contact and Claims at Simplyhealth shares insights on the benefits of attending the CCW UK Executive
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Check out the recap of the CCW Executive Exchange in Chicago! Recorded at the Chief Customer Officer Exchange, Hilary Hahn joins us and shares why employee experience, culture and
CCW UK Executive Exchange - Brian Reijngoud, Deepdesk/Anywhere365 The CCW UK Executive Exchange offers a dynamic mix of insightful keynotes, interactive workshops to tackle industry challenges,
George Xenoudakis Head of BFS, UK and Europe at Sutherland shares insights on the benefits of attending the CCW UK Join senior CX, digital service, and contact centre leaders in November at the invite-only CCW UK Executive Exchange to network and benchmark best The CCW Executive Exchange is part of the world's largest customer contact event series. This invitation-only event is built for
Jagrit Malhotra, Managing Director, CX & Customer Care EMEA at Qualtrics shares insights on the benefits of attending the CCW CCW UK Executive Exchange - Rakesh Mistry, LivePerson | Testimonial
CCW Digital Podcast #9: Hilary Hahn The Social Stock Exchange (SSX) is being launched to aggregate capital from the increasing number of individuals and CCW Executive Exchange 2018
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Lamar Hamme, Head of Customer Experience and Intelligence at HSBC shares insights on the benefits of attending the CCW UK CCW UK Executive Exchange - Beth Whelan, Reassured | Testimonial Brad Schieber, Vice President of Sales & Alliance at Zingtree shares insights on the benefits of attending the CCW UK Executive
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Join us this August 18-20, 2019 at the Radisson Blu Aqua Hotel with 100+ other CX and Customer Contact Executives. Featured CCW Executive Exchange is an invitation-only experience for senior CX and customer contact leaders. Through curated discussions, peer benchmarking, and
Relive the energy from the CCW Executive Exchange August 2024 in New Orleans! Senior CX and contact center leaders came Events · Customer Management Practice · Tech vs. Humanity: Redefining The Agent Role · CCW Emerging Technology Exchange February 2026 · CCW Executive Exchange March CCW UK Executive Exchange - Doug Casterton, Getyourguide | Testimonial
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With all this talk around Customer Experience, have you stopped to think about what you customers think about your brand? If you didn't have the change to experience the CCW Executive Exchange last August, join us this December 3-5, at the OMNI
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